Privacy policy

Data controller

Oblivion is the controller of the personal data described here. Contact for any privacy request: contact@obliviondh.com.

Data from contact forms

When you send a project, consultation or incident form we store the details you enter, your consent and its date, and the page you sent it from. We use them to answer you and to prepare or provide the service you ask about. The legal basis is your consent and the steps you request before a contract.

Data from Oblivion Academy accounts

We process your email address, username, password (managed by Firebase Authentication, never visible to us), profile photo and the profile details you add, ELO, ranks, wins and losses, course and challenge progress, team membership, reputation, plate design, subscription status, and the device description of your active sessions. Integrity checks may create anti-cheat records.

The legal basis is the contract you accept when you register. Anti-cheat records and security logs rely on our legitimate interest in fair competition and in protecting the service.

Public information

Your display name, avatar, rank, ELO, record and plate appear on Academy leaderboards. If you enable a public profile, the details you choose are visible to anyone at its address. Recruiters using the platform can see competitive results.

Payments

Academy payments are processed by Stripe. We never receive or store your full card number. We keep your Stripe customer reference, plan and subscription status, and the billing records required by law.

Advertising

Oblivion Academy may show Google AdSense advertising, but only if you accept advertising cookies. You can change that decision at any time from Cookie settings at the bottom of the Academy website.

Service providers

We use Google (Firebase hosting, database, authentication, storage and server functions), Cloudflare (domain name services) and Stripe (payments), and Google AdSense where you have accepted it. They act under data processing agreements or as independent controllers for their own services.

Some of these providers may process data outside the European Economic Area. In that case the transfer relies on an adequacy decision or on the European Commission's standard contractual clauses.

Retention

Contact form data is kept for up to 24 months after our last exchange, unless it becomes part of a contract. Academy account data is kept while the account exists and is deleted when you close it, except what must be kept to meet legal obligations. Billing records are kept for the period required by tax and commercial law.

Your rights

You can ask for access, rectification, erasure, restriction, portability or object to processing, and withdraw consent at any time, by writing to contact@obliviondh.com. You can also close your Academy account from your account settings.

You have the right to complain to your data protection authority. In Spain this is the AEPD, and in Finland the Office of the Data Protection Ombudsman.

Minors

Oblivion Academy is intended for people aged 16 or over.

Automated decisions

ELO and rankings are calculated automatically from competition results. Anti-cheat sanctions are reviewed by a person before they are applied, and you can contest them by writing to us.